• “If your discussion begins with a harsh startup it will inevitably end on a negative note. 96% of the time you can predict the outcome of a conversation based on the first three minutes.”
   John M. Gottman, Ph.D. The Seven Principles for Making Marriage Work
• “Hope is consistently associated with fewer symptoms of depression. And the good news is that hope can be developed in many of the people who need it.”
   Jennifer Cheavens, Ohio State University